Where the sea
meets your stay

MRC Beach Resort ("we," "us," or "our") is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1. Personal Information We Collect

We collect the following personal data when you make a booking or inquiry:

• Full name, contact number, and email address
• Number of guests and booking details
• Payment information (processed securely)
• Any special requests or preferences you provide

2. Purpose of Collection

Your personal data is collected and processed for the following purposes:

• Processing and confirming reservations
• Communicating booking updates and confirmations
• Improving our services and customer experience
• Complying with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on your consent, the performance of a contract (your booking), and compliance with applicable Philippine laws.

4. Data Sharing

We do not sell or share your personal information with third parties except as necessary to fulfill your booking (e.g., payment processors) or as required by law, including orders from Philippine government authorities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated above, or as required by Philippine law and regulations.

6. Your Rights Under RA 10173

As a data subject, you have the right to:

• Be informed — know how your data is being used
• Access — request a copy of your personal data
• Rectification — correct inaccurate or outdated data
• Erasure or blocking — request deletion of your data
• Object — oppose processing of your data
• Data portability — obtain your data in a usable format
• File a complaint — with the National Privacy Commission (NPC)

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction, consistent with NPC guidelines.

8. Contact Us

For privacy-related concerns or to exercise your rights, contact us at:
Email: tripaslaph@gmail.com
Phone: 09123456789

You may also file a complaint with the National Privacy Commission at www.privacy.gov.ph.

By booking or using the services of MRC Beach Resort, you agree to the following terms and conditions, which are governed by the laws of the Republic of the Philippines.

1. Reservations & Booking

• All bookings are subject to availability and confirmed only upon receipt of the required deposit.
• A valid government-issued ID is required upon check-in, in compliance with Philippine tourism regulations.
• The resort reserves the right to refuse service to guests who violate resort policies.

2. Payment

• Rates are quoted in Philippine Peso (₱) and are inclusive of applicable taxes.
• Full payment may be required prior to or upon arrival depending on the package.
• Receipts will be issued in accordance with BIR regulations.

3. Cancellation & Refund Policy

• Cancellations made at least 7 days before check-in are eligible for a full refund.
• Cancellations within 3–6 days of check-in are subject to a 50% cancellation fee.
• No-shows and cancellations within 48 hours are non-refundable.
• Refunds, where applicable, will be processed within 7–14 business days.

4. Guest Conduct

• Guests are expected to observe proper conduct and respect for other guests, staff, and resort property.
• Any damage to resort property will be charged to the responsible guest.
• The resort complies with the Anti-Violence Against Women and Children Act (RA 9262) and maintains a safe environment for all guests.

5. Health & Safety

• Guests participate in water activities at their own risk. The resort is not liable for accidents arising from failure to follow safety guidelines.
• The resort complies with DOH and LGU health and safety protocols.

6. Liability

• MRC Beach Resort shall not be liable for loss of personal belongings. Guests are advised to secure their valuables.
• The resort is not responsible for delays or cancellations due to force majeure events (typhoons, natural disasters, government orders).

7. Governing Law

These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved under the jurisdiction of the appropriate Philippine courts.

8. Consumer Protection

Guests have rights under the Consumer Act of the Philippines (RA 7394). Complaints may be filed with the Department of Trade and Industry (DTI) or the appropriate regulatory body.

9. Contact

For questions regarding these terms:
Email: tripaslaph@gmail.com
Phone: 09123456789